Cubicle relief: HP computers can’t track black folks

Posted By: Zeke Piestrup on December 22, 2009 3:21 pm

HP computers come with a pretty amazing new technology.  Face tracking software will pan and zoom to follow your face.  A nice feature for chatting with folks online.  One small problem: it does not work for black folks.  HP is aware of the issue and sent out this response:

Some of you may have seen or heard of a YouTube video in which the facial-tracking software didn’t work for a customer. We thank Desi, and the people who have seen and commented on his video, for bringing this subject to our attention.
We are working with our partners to learn more. The technology we use is built on standard algorithms that measure the difference in intensity of contrast between the eyes and the upper cheek and nose. We believe that the camera might have difficulty “seeing” contrast in conditions where there is insufficient foreground lighting.

Zeke Piestrup ( More Posts)

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